![]() ![]() Well done! Make sure to save your new password in a secure location. Remember, the Night Owl Support Site has the answers to your questions. Well done! Make sure to save your new password in a secure location. Remember, the Night Owl Support Site has the answers to your questions. Why call when our Support Site has it all! Step 15: Finally, if the password is correct, the DVR / NVR appears on the “Devices” screen and displays a Connected status: “Online”. Step 14: Create a name for the device and enter the device’s admin password (the new password created during the password reset). Open the Night Owl HD App and use Owl Scan to scan the QR Code on your recorder. Step 12: If no devices are listed, tap “Add Manually,” then tap “Scan.” Select the DVR / NVR (with the matching Device ID) to add to the App. Step 11: If a device has been previously added to the App, it will appear here. Step 10: Locate the QR Code on the device’s Support Sticker. Step 9: Tap “DVR / NVR” from the list of device types. Step 7: To add the DVR / NVR back to the App, your Smart Device MUST be connected to the same network as the DVR / NVR. Step 6: After tapping “Delete,” a confirmation message appears. Step 4: Select the Device’s menu button by tapping the “.” icon. ![]() If you don’t have a device listed, skip to step 7. Step 3: The application displays the device as “Connecting” or “Offline” status. Step 2: Log into the App with your email address and the App’s password (not the DVR / NVR password). Remember, you MUST confirm your email by clicking the Confirm Email link in the verification email sent by Night Owl during setup. To add a device to the app, enter the DVR’s admin password. ![]() Step 1: If you don’t have the App, download it from the Google Play Store (Android) or App Store (iOS). The first would be to log into the app, the other is the DVR’s admin password. The following instructions are only for DVR's/NVR's that use the Night Owl Connect App. The first would be to log into the app, the other is the DVR’s admin password. YOU MUST FOLLOW THE STEPS BELOW OR YOUR DEVICE WILL NOT WORK WITH THE APP! DO NOT SKIP THE FOLLOWING STEPS!! Likewise, if you have a question yourself you should start your own topic, not attempt to derail from the OP's question by posting your own questions in the comments.After resetting the DVR / NVR password, you MUST follow the steps below to remove and add the device to the Night Owl Connect App. While elaboration and further suggestions are generally okay, the point of comments should be to answer the OP's question not to change the topic to fit your personal preference/beliefs. If the poster is asking about cameras, simply posting that they should get a gun is not acceptable. As in, if a poster asks for suggestions about a hardwired alarm, simply answering to get a camera is not acceptable.
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